What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I add the email of the reply?

    Asked by AJBSCrm on February 13, 2015 at 11:25 AM
    email add reply email
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    JotForm Support

    Answered by BDAVID on February 13, 2015 at 12:40 PM

    a) If you would like notification emails to be received on multiple email addresses, simply enter email addresses, each followed by a comma and a space. Do not place anything after the last address.

    Here is an example:

    user1@domain.com, user2@domain.com, user3.domain.com

    Please see this step by step guide to help you accomplish it: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    b) You might see this guide if what you want is to set up email notifications.

    c) If you want to create autoresponder emails, please see guide: Creating a Form Autoresponder

     

    Hope this helps you, let us know if you have more questions, we will be glad to assist you.

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    JotForm Support

    Answered by BDAVID on February 13, 2015 at 12:44 PM

    Also, in the notification where it says Reply-to Email, simply assign a field of your form where the user enters it's email address, usually named "E-mail" field :

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    Answered by Karen Clark on March 03, 2015 at 06:10 AM

    Hi, thanks for that.  I've created my form ok and sent out to a handful of recipients. 

    What I really need to know is who has responded.  I need to chase the rest to reply.  The report only shows me the IP address.  Can the report give me the recipient's email address so I can match them off?
     

    Thanks

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    JotForm Support

    Answered by KadeJM on March 03, 2015 at 09:35 AM

    On behalf of my colleague you are welcome for that.

    You've asked a secondary followup question so I have moved it to this new thread here.

    In the future we request that you please open up a new thread for any new questions which you might have and thank you kindly in advance for your cooperation.