How do I add the email of the reply?

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    AJBSCrm
    Asked on February 13, 2015 at 11:25 AM
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    BDAVID
    Answered on February 13, 2015 at 12:40 PM

    a) If you would like notification emails to be received on multiple email addresses, simply enter email addresses, each followed by a comma and a space. Do not place anything after the last address.

    Here is an example:

    user1@domain.com, user2@domain.com, user3.domain.com

    Please see this step by step guide to help you accomplish it: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    b) You might see this guide if what you want is to set up email notifications.

    c) If you want to create autoresponder emails, please see guide: Creating a Form Autoresponder

     

    Hope this helps you, let us know if you have more questions, we will be glad to assist you.

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    BDAVID
    Answered on February 13, 2015 at 12:44 PM

    Also, in the notification where it says Reply-to Email, simply assign a field of your form where the user enters it's email address, usually named "E-mail" field :

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    Karen Clark
    Answered on March 03, 2015 at 06:10 AM

    Hi, thanks for that.  I've created my form ok and sent out to a handful of recipients. 

    What I really need to know is who has responded.  I need to chase the rest to reply.  The report only shows me the IP address.  Can the report give me the recipient's email address so I can match them off?
     

    Thanks

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    KadeJM
    Answered on March 03, 2015 at 09:35 AM

    On behalf of my colleague you are welcome for that.

    You've asked a secondary followup question so I have moved it to this new thread here.

    In the future we request that you please open up a new thread for any new questions which you might have and thank you kindly in advance for your cooperation.