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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Integration Issue

    Asked by AASynagogue on February 13, 2015 at 11:48 AM



    My payment integration is not working. It says "Error: credit card expired". Our credit card associated with the account has not changed and I changed the transaction key with authorize.net just in case that was it. How do we fix this problem? 


    Thank you, 

    Leah Fuhr 



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    Answered by rsalvo on February 13, 2015 at 12:35 PM

    Hello Leah,

    Can you please share your form? This way I can check your settings and help you with the solution.

    Best regards,



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    Answered by AASynagogue on February 13, 2015 at 01:01 PM


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    Answered by Sean on February 13, 2015 at 02:59 PM

    It appears that you have multiple threads with the same issue. Please try my suggestion on this thread and post your future updates on this one. We will await your response.

    Thank you.