File Not Uploading Properly

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    Roger 
    Asked on February 13, 2015 at 12:25 PM

    When I uploaded a file it was unaccessible, but the file name matches up.  What would have been uploaded to see  the name of the file but not the data that was uploaded?

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    Sean
    Answered on February 13, 2015 at 02:40 PM

    Hello Roger,

    I checked our systems with the use of your email but I am not seeing any forms listed under your account. Can you provide the URL for the form in question so that we can run some test on it? You can also state which widget or field you were using that resulted in this. We will await your response.

    Cheers!

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    Roger 
    Answered on February 13, 2015 at 02:43 PM

    i am not a user of jot form I am someone who uploaded a file and trying to get some general knowledge on the process. To see why it did not work properly.

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    Sean
    Answered on February 13, 2015 at 03:59 PM

    I did some checks and it appears that my colleague as addressed this same issue on this thread. It is important that a single thread is being created to address an issue so we can properly track what solution was given. Do let us know if further assistance is needed.


    Thank you.