I Am Not Getting My Submission Notifications

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    Asked on February 13, 2015 at 01:17 PM


    The email worked fine till October last year since then, the forms are not being forwarded to the email given.


    I tried the test the email link provided and it works just fine.


    Best regards

    Ramin Khodaie

  • Profile Image
    Answered on February 13, 2015 at 03:11 PM

    I checked our bounce list and your email address (rkhodaie@emsb.qc.ca) was not listed and all your logs show that the emails were successfully sent. However after reviewing your notification setting for your MMA Registration Form, I stumbled on an error that could have possibly caused your issue.

    Set the noreply@jotform.com as the sender of the mail and your issue should be resolved. Do let us know if the issue remains. 

    Thank you.