I Am Not Getting My Submission Notifications

  • Profile Image
    Marymount
    Asked on February 13, 2015 at 01:17 PM

    Hello

    The email worked fine till October last year since then, the forms are not being forwarded to the email given.

     

    I tried the test the email link provided and it works just fine.

     

    Best regards

    Ramin Khodaie

  • Profile Image
    Sean
    Answered on February 13, 2015 at 03:11 PM

    I checked our bounce list and your email address (rkhodaie@emsb.qc.ca) was not listed and all your logs show that the emails were successfully sent. However after reviewing your notification setting for your MMA Registration Form, I stumbled on an error that could have possibly caused your issue.



    Set the noreply@jotform.com as the sender of the mail and your issue should be resolved. Do let us know if the issue remains. 


    Thank you.