What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms not importing from Adobe

    Asked by Ross Richard on February 13, 2015 at 01:20 PM

    I tried an adobe form import yesterday and today.  Nothing has happened.  Please advise.

    importing adobe form Adobe form import
  • Profile Image
    JotForm Support

    Answered by jonathan on February 13, 2015 at 03:20 PM

    I just checked your jotform account/username ross264

    and I can see you have already a lot of forms, and most of looks like were imported forms from Formcentral.

    Can you please confirm that the forms were already imported by this time?

    If they are really not yet imported, can you please retry for the last time to repeat the process.

    Follow the guide described here

    -Import-Both-Your-Forms-and-Responses-in-a-Single-Step-from-Adobe-FormsCentral

     

    make sure to use the custom import tool to properly import the forms.

    Navigate to our Import Forms page, click on "Import Form":
     

     

    The form import progress should take about the time range of 45mins - 2hrs. 

    Time might vary though, because jobs are queued and they are processed in the time they arrive by the system.

    Please let us know if they are still not imported up to this time.

    Thanks.

     

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    JotForm Support

    Answered by jonathan on February 13, 2015 at 03:22 PM

    By the way, to view your forms, make sure you are logged in to your account at http://ww.jotform.com/login

    and then navigate to your My Forms page http://www.jotform.com/myforms/

    Thanks.

     

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    JotForm Founder

    Answered by aytekin on February 14, 2015 at 11:03 AM

    I just checked your account and I see that your forms and the response data has been imported. 

    Please let us know if you need anything else.