What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why have the submissions disappeared?

    Asked by horwathsarah on February 13, 2015 at 02:30 PM

    I was able to view submissions, but now they have disappeared and are showing that there are 0 submissions.

    It's for the "NEW ADDITIONS" form. There were probably about 21 or so submissions that were there an hour ago, but they aren't there anymore. Can you please assist and help me recover these submissions.

     

    Thank you.

    Page URL:
    http://www.jotform.ca/submissions/50366592661258

    Screenshot
    missing submissions
  • Profile Image
    JotForm Support

    Answered by Mike on February 13, 2015 at 03:48 PM

    Thank you for contacting us.

    The form submission data is not being cloned once you clone a form. So you form submissions can be found on the original form.

    If you need any further assistance, please let us know.