Why have the submissions disappeared?

  • horwathsarah
    Asked on February 13, 2015 at 2:30 PM

    I was able to view submissions, but now they have disappeared and are showing that there are 0 submissions.

    It's for the "NEW ADDITIONS" form. There were probably about 21 or so submissions that were there an hour ago, but they aren't there anymore. Can you please assist and help me recover these submissions.

     

    Thank you.

    Jotform Thread 515707 Screenshot
  • Mike
    Replied on February 13, 2015 at 3:48 PM

    Thank you for contacting us.

    The form submission data is not being cloned once you clone a form. So you form submissions can be found on the original form.

    Why have the submissions disappeared? Image 1 Screenshot 20

    If you need any further assistance, please let us know.