What are some reasons a file is not uploaded properly?

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    Roger 
    Asked on February 13, 2015 at 02:36 PM

    When I uploaded a file it was unaccessible, but the file name matches up.  What would have been uploaded to see  the name of the file but not the data that was uploaded?fgf

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    Ben
    Answered on February 13, 2015 at 03:54 PM

    There could be few reasons for that.

    For most often one is caused by the internet connection breaking up during the upload. This could make it unavailable later on due to being damaged.

    Another alternative would be that the file did upload properly to our temporary servers, but also due to some network issues, it did not get properly recreated under your storage space.

    The second one is good, since we can do a re-upload of the file and have it accessible to you, but if the issue is caused by the first issue, then the only way to get the file back is to ask for the person that submitted it to do so again.

    Please give us the link to the file that gives you this issue and we will try to re-upload it for you.