What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Multiple upload file field not submitting to any backend storage (FTP, Google Drive)Asked by munchie on February 13, 2015 at 04:15 PM
i put in the upload button, set it up for my ftp in submissions.
it worked once,
now the files still appear to upload
i.e. the progress goes all the way
but nothing shows up on my site
i tried with google drive, same thing
i tried with a new form from scratch, no different.
with my 10 gigs of storage can i upload to my jotform site?
also the files start upload immediately without hitting submit??????
Submissions FTP file uploads multi-file upload multiple uploads
I presume that - since you say that there are no files on your FTP account or Google drive, that you are checking for the files as soon as you are adding them to the jotform?
Please note that the first upload is only to our temporary file storage, so that we can make sure that everything works, you need to click on the Submit button, once the files are uploaded to 100% to have them moved from the temporary storage to Google Drive or your FTP account.
Please do test it like that and let us know if you continue to have the same issue.