What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my form disappear in preview or when viewing online?

    Asked by susan2650 on February 13, 2015 at 04:50 PM

    I have other forms that are not doing this. Any idea what's going on?

    Page URL:

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    JotForm Support

    Answered by Mike on February 13, 2015 at 06:17 PM

    Thank you for contacting us.

    The form is hidden for some reason. In order to fix this, please add the following CSS to your form via the Form Designer.

    form {
    display: block !important;

    If you need any further assistance, please let us know.

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    Answered by susan2650 on February 13, 2015 at 06:37 PM

    Thank you as the form appears now, however, now it's added some extra non-functional back" and "next" buttons on each page of the preview and it's taking the last field sections and messing up the end. Please help!


    UPDATE: I fixed this by deleting the offending field section and putting a fresh field in. Something must've corrupted that section in the html or something. Anyway, thanks for all the help! You guys are great!


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    Answered by Shadae on February 13, 2015 at 10:38 PM

    Hi Susan2650,

    On behalf of my colleagues, you are most welcome. Can you confirm that your issue has been fully resolved?

    Thank you.

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    Answered by susan2650 on February 14, 2015 at 03:13 PM

    Yes, it appears so. Thanks!

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    Answered by Shadae on February 14, 2015 at 04:15 PM

    We are happy to hear that you issue has been fully resolved.

    Please feel free to contact us if you need further assistance.

    Thank you for using JotForm!