What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do I convert our form to not submit as secure.

    Asked by jeffjeff  on February 13, 2015 at 05:28 PM

    the form has been locked as over quota.  It appears as I had used the https url for a portion of the forms.  It also seems that the http:// link to the form has been locked as well.  Please advise how I can unlock the http://  version of the form.  

    Page URL:

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    JotForm Support

    Answered by Kiran on February 13, 2015 at 07:26 PM

    Please be noted that if any of the limits exceeded on a free account, disables the account. I see that you have received more than 10 SSL submissions. I have reset the SSL counter to 8 and activated your account so that you can continue to receive normal submissions. You can now login into your account and check the status of submissions by clicking on the user icon.

    Let us know if you need any further assistance. We will be happy to help.


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    Answered by myaatreasurer on February 15, 2015 at 11:00 AM

    Is it possible to disable the https link to prevent inadvertent  submissions to the quota?

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    Answered by Sean on February 15, 2015 at 12:39 PM

    If you prefer to not use secure forms on your website, you can un-check the secure option before copying your embed code. Please note the screenshot below.

    Now if you have embed the secure version of your form on your website the only way you can avoid using SSL submissions is manually replacing it with the non-secure code. Follow the instructions provided above. Do let us know how it goes and feel free to contact us if further assistance is needed.


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    Answered by myaatreasurer on February 15, 2015 at 12:52 PM

    I think that may  be the issue.  I inadvertently emaililed the secure direct link to users.  After catching the issue I distributed  the nonsecure link.  I still get a couple submissions  on the secure link.  so ssl submissions reset each month?  

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    Answered by Sean on February 15, 2015 at 12:58 PM

    Ok. Yes all your monthly limits will be refreshed the 1st of every month.