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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Able To Download JPEG Attachments On Mobile Devices

    Asked by RRCA on February 14, 2015 at 12:32 AM

    When attempting to download pictures attached to a form we are receiving the message "access denied". This didn't happen in the past. 

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    Answered by Sean on February 14, 2015 at 11:05 AM

    I cloned your form and conducted some test on both iOS and Android devices but I was not able to replicate the issue. Can you confirm if this issue still exist? I will await your response.