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    Not Able To Download JPEG Attachments On Mobile Devices

    Asked by RRCA on February 14, 2015 at 12:32 AM

    When attempting to download pictures attached to a form we are receiving the message "access denied". This didn't happen in the past. 

    Page URL:
    https://secure.jotform.us/form/40369019972158

    Screenshot
    message attached receiving
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    Answered by Sean on February 14, 2015 at 11:05 AM

    I cloned your form and conducted some test on both iOS and Android devices but I was not able to replicate the issue. Can you confirm if this issue still exist? I will await your response.


    Cheers!