- Veronica RoccatagliataAsked on February 15, 2015 at 04:58 AM
I have created my registration form with your fantastic program:
now we cannot fill the form anymore getting the following error:
FORM OVER QUOTA
can you please help me asap?!
it is really urgent!
- BenAnswered on February 15, 2015 at 06:07 AM
I would first like to give you advise Veronica, which I hope you will not mind.
Please sign up for free plan. This will allow us to provide you with better assistance as the jotforms that you now have 'in your account' are not something that we can access the same way we can when any plan is taken (free or paid), allowing us to see in greater detail all the settings on each jotform.
You will also not loose the jotform at any point that your cookies get removed and you would be able to get to them from any device, just by logging in.
Once you sign up, the jotforms and their data will be transferred to your account, but it would be easy for us to move them there as well, if by some chance they do not (if your cookies are already removed).
Having that said, I see that you are not over the limit for your guest account, so the most probably cause of the error would be the form limits.
Please take a look at the following guide to see how to set and how to remove the limits on your jotform: How to Limit Submissions in a Form