What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change the sender email to my personal email address?

    Asked by lnn on February 15, 2015 at 06:23 AM


    I'm using the app "email verification" but the sender email confirmation that i have received is not mine, but from JotForm. How can I change this?

    Thank you very much.

    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

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    JotForm Support

    Answered by Welvin on February 15, 2015 at 06:38 AM

    Hi Inn,

    After you add it, you have to manually change it in the notification email settings:

    Anyway, I fixed it for your convenience. Kindly test it by submitting to the form and let us know if there are problems.