What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms were Disabled

    Asked by ispartacep032 on February 15, 2015 at 12:12 PM Page URL:

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    JotForm Support

    Answered by Charlie on February 15, 2015 at 12:56 PM


    Upon checking the form you have, your forms were disabled because the account was autosuspended. This is because our Anti-Phishing system have detected that you have fields asking for "username" and "password". Please do take note that we do not allow forms that ask for sensitive information, these includes log in details such as username and password, bank information, credit card details and the likes. Please do check our "Terms" page under Phishing section.

    For now, I've edited your form and removed the fields that made the violations, please do avoid creating similar fields or forms, your account will automatically be suspended then. 

    Kind regards.

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    Answered by ispartacep032 on February 15, 2015 at 04:37 PM

    ok but my second form is not asking username and pasword please look at my forms and unblock.




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    JotForm Support

    Answered by BDAVID on February 15, 2015 at 06:17 PM

    Your forms are available now. Your account was suspended because of your other form that contained fields asking for "username" and "password", when your account gets suspended, all your  "good" and "suspicious" forms are suspended in cascade.

    If you have another question, please open a new thread, we will be glad to assist you.