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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Redirect URL No Working on 3 Sites

    Asked by xlexecutive on February 15, 2015 at 03:14 PM

    WE HAVE REPEATEDLY TRIED ON THREE SITES IN RED BELOW AND REDIRECT DOES NOT WORK - ONLY THE DEFAULT "THANK YOU."

    YET http://www.xlexecutive.com/Seminars_On-Site.htm WORKS

     

    http://www.xlexecutive.com/ThankYou.htm is the redirect we want to use. 

    http://www.xlexecutive.com/Custom-On-Site.htm NOT WORKS

    http://www.xlexecutive.com/Coaching.htm  NOT WORKS

    http://www.xlexecutive.com/Consulting.htm NOT WORKS

     

    Page URL:
    PLEASESEEABOVE

    redirect URL custom thank you custom url
  • Profile Image
    JotForm Support

    Answered by jonathan on February 15, 2015 at 04:46 PM

    Please tell us which of your jotform were using the mentioned custom redirect URL Thank You pages you mentioned.

    http://www.xlexecutive.com/Custom-On-Site.htm NOT WORKS

    http://www.xlexecutive.com/Coaching.htm  NOT WORKS

    http://www.xlexecutive.com/Consulting.htm NOT WORKS

     

    I already check all of your form and so far only this 2 jotform

    http://www.jotformpro.com/form/50345639470962

    http://www.jotformpro.com/form/50345736631959

    were using custom redirect URL Thank You page, and both work just fine as they redirect successfully after submission

     

     

     

     

     

    Let us know if issue remains.

    Thanks.

     

     

     

     

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on February 15, 2015 at 04:49 PM

    Please take note that the form must used Custom URL Redirect Thank You page for it to redirect to the URL you need.

     

    If it is just showing the JotForm Default Thank You page, it was because the form was just setup do so.

     

    Thanks.