I cannot get this to mobile responsive

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    Asked on February 15, 2015 at 05:02 PM


    I did everything in your help forums.  When I go to my android it does not display.  When I use the I-frame code it comes up but the logos are huge and the information behind open and lap is displayed on other line.



    Debbie Markwardt

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    Answered on February 15, 2015 at 06:37 PM

    Hi Debbie,

    I do apologize for the issue that you are experiencing with your form on a mobile device.

    I was able to replicate the issue of your form not showing up on a mobile device. Please embed your form using the iFrame embed code.


    We would be happy to assist you with any issue caused when using the iFrame method.

    Thank you.

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    Answered on February 15, 2015 at 07:03 PM

    I explained that it does not come out correctly when I use the iFrame.  The AKC logo and TheCanine Start logo are huge.  Then at what class open or lap the under 16" on over 16" are underneath.  People will not know what open or lap is


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    Answered on February 16, 2015 at 02:15 AM


    Re-embed your form using iframe embed code since I think that's the only option that would work on your page. After that, inject this CSS codes to your form to correct the huge images and other fields that are not mobile responsive. http://pastebin.com/raw.php?i=s6zZPhjK

    Follow this guide on how to inject custom CSS codes to your form.

    1. Open your form in the Designer

    2. Paste the CSS codes in the CSS tab.

    It should then look like the following on mobile.

    If you need further assistance, let us know here. 

    Best Regards!