What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot get this to mobile responsive

    Asked by nadd2013 on February 15, 2015 at 05:02 PM


    I did everything in your help forums.  When I go to my android it does not display.  When I use the I-frame code it comes up but the logos are huge and the information behind open and lap is displayed on other line.



    Debbie Markwardt

    Page URL:

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    Answered by Shadae on February 15, 2015 at 06:37 PM

    Hi Debbie,

    I do apologize for the issue that you are experiencing with your form on a mobile device.

    I was able to replicate the issue of your form not showing up on a mobile device. Please embed your form using the iFrame embed code.


    We would be happy to assist you with any issue caused when using the iFrame method.

    Thank you.

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    Answered by nadd2013 on February 15, 2015 at 07:03 PM

    I explained that it does not come out correctly when I use the iFrame.  The AKC logo and TheCanine Start logo are huge.  Then at what class open or lap the under 16" on over 16" are underneath.  People will not know what open or lap is


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    JotForm Support

    Answered by EltonCris on February 16, 2015 at 02:15 AM


    Re-embed your form using iframe embed code since I think that's the only option that would work on your page. After that, inject this CSS codes to your form to correct the huge images and other fields that are not mobile responsive. http://pastebin.com/raw.php?i=s6zZPhjK

    Follow this guide on how to inject custom CSS codes to your form.

    1. Open your form in the Designer

    2. Paste the CSS codes in the CSS tab.

    It should then look like the following on mobile.

    If you need further assistance, let us know here. 

    Best Regards!