What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the uploaded files are kept also in my JotForm account even though I've a Google Drive integration?

    Asked by JAVIER on February 16, 2015 at 11:20 AM

    HI, IM USING THE UPLOADING FILES WAY YOU HAVE IN YOUR FORMS, AND IT WORKS VERY GOOD.

    I ALSO HAVE CREATED THE GOOGLE DRIVE CONNECTION, AND ALSO WORKS VERY GOOD.

    BUT, WHY IF I HAVE MY DRIVE CONFIGURED TO BE LINKED, WHEN I RECEIVED THE AUTOMATED EMAIL WITH THE DATA MY COSTUMERS SEND ME (ALSO THE LINK TO THE FILE), THE LINK TO THE UPLOADED FILE IS LOCATED IN JOTFORM AND NOT IN DRIVE?

    DOES IT MEAN THAT WHEN MY JOTFORM DATA STORAGE PLAN WILL BE FULL I WONT BE ABLE TO RECEIVE MORE ATTACHED FILES?

    THANKS¡

    uploading files JotForm automated thanks attached files google drive upload
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    Answered by raul on February 16, 2015 at 11:57 AM

    That is correct, the uploaded files on your form are also kept in your JotForm account.

    If you don't want to keep them there to prevent that your space limit is reached, you'll need to edit each submission and delete the files from them once you've confirmed that the uploaded files are in your Google Drive account.

    Hope this answers your question.

    Please let us know if you need further assistance.
    Thanks.