Responsive is not working on iPhone

  • randavictor
    Asked on February 16, 2015 at 11:59 AM

    Dears,

    i've created a form & checked on responsive in the designer page but it's showing web view with small text size on iphone.

     

    anyway to fix this?

    Page URL: http://form.myjotform.com/form/50464325076554
  • Welvin Support Team Lead
    Replied on February 16, 2015 at 12:26 PM

    Hi,

    Here's how you can make your form a mobile responsive one https://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive.  Try both the option in the form preferences and in the form designer.

    Here's how the form appeared to my end, using a mobile emulator:

    Responsive is not working on iPhone Image 1 Screenshot 20

    It looks like the form is already responsive. What is your iPhone Model? Let us know so we can check further.

    Thanks

  • randavictor
    Replied on February 16, 2015 at 12:31 PM

    after embedding the form in website it didn't react responsive...

  • Welvin Support Team Lead
    Replied on February 16, 2015 at 12:58 PM

    If that's the case, please let us know the webpage URL so we can further check.

    Also, try re-embedding the form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. See if iFrame helps.

    Thanks