Unable to log in to JotForm Account

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    Stacy
    Asked on February 16, 2015 at 11:59 AM

    I want to update my forms, but I can't log in. I enter my information, but nothing happens when I hit the login button. So I thought maybe I have my password wrong so I followed the forgot password button, entered my email address and hit the button and nothing happened. I need to be able to access and edit my forms. If this isn't fixed today, I will be switching over to a different form builder tomorrow.

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    sjenneman
    Answered on February 16, 2015 at 12:01 PM

    I wasonly able to login when I was posting this question. I don't want to have to post a question every time I want to login.

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    Jan
    Answered on February 16, 2015 at 12:30 PM

    Hi there,

    I understand that you're having issues logging in to your account. Normally, you can just click the login button at the top right next to sign up button and log in using your user and password.

    You can also log in using this URL: http://www.jotform.com/login

    If the problem insists, please try to clear your browser's cache.

    Hope this helps. Let us know if you need any help.

    Thanks!