What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to log in to JotForm Account

    Asked by Stacy on February 16, 2015 at 11:59 AM

    I want to update my forms, but I can't log in. I enter my information, but nothing happens when I hit the login button. So I thought maybe I have my password wrong so I followed the forgot password button, entered my email address and hit the button and nothing happened. I need to be able to access and edit my forms. If this isn't fixed today, I will be switching over to a different form builder tomorrow.

    Page URL:
    http://www.jotform.com/login

    forgot password unable to login login cannot log in
  • Profile Image

    Answered by sjenneman on February 16, 2015 at 12:01 PM

    I wasonly able to login when I was posting this question. I don't want to have to post a question every time I want to login.

  • Profile Image
    JotForm Support

    Answered by Jan on February 16, 2015 at 12:30 PM

    Hi there,

    I understand that you're having issues logging in to your account. Normally, you can just click the login button at the top right next to sign up button and log in using your user and password.

    You can also log in using this URL: http://www.jotform.com/login

    If the problem insists, please try to clear your browser's cache.

    Hope this helps. Let us know if you need any help.

    Thanks!