What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    the message in the form of my site arrive on Jotform but don't into my email .Why ?

    Asked by grottoli gianfranco on February 16, 2015 at 12:24 PM
    JotForm message site email
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    JotForm Support

    Answered by Kiran on February 16, 2015 at 01:40 PM

    This might happen due to the notification email has not been setup on the JotForm. Please add a notification email to your JotForm so that you'll be able to receive emails with the submission details. Please refer to the following guide that can help you in setting up an email notification :

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.

    Thanks!