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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota due to ssl limit

    Asked by jassithedude on February 16, 2015 at 01:30 PM

    this is really annoying my form is over quota even when i only have 18 of 180 monthly submissions used?

    please explain and enable this form id : 50435693339461

    proof of my submissions: http://prntscr.com/65x2pm

    Page URL:
    http://warrior-tanks.tk/join-form.html

    form over quota secure submission ssl limit
  • Profile Image

    Answered by jassithedude on February 16, 2015 at 01:44 PM

    Dear Jaswinder Singh, 

    You have currently reached the limits of your account. Your forms are disabled now. 

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=jassithedude

    Thanks for using JotForm, 

    JotForm Team
    http://www.jotform.com/

     

     

    WHAT LIMITS i only used 18 out of 180

  • Profile Image
    JotForm Support

    Answered by Mike on February 16, 2015 at 03:21 PM

    Thank you for contacting us.

    You have received 16 submissions over secure SSL connection, while the Free accounts are limited to 10 SSL submissions per month. Please see the following guide:

    SSL Submissions

    Your account has been re-activated now. Looks like you have updated the SSL form code with the regular one, so the issue should be fixed.

    If you need any further assistance. Please let us know.