What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are we not getting notification emails?

    Asked by tencera on February 16, 2015 at 03:52 PM

    We have not been getting our emails from jotform. Everything seems to be set up and should be working on.

    Thanks, Katrina


    Please call me at 763-377-5581


    Page URL:

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    Answered by Sean on February 16, 2015 at 04:33 PM

    It appears that my colleague as addressed your inquiry on this thread. Do note that it is best to have a single thread for your issue so that we can properly track it. When posting a response for your inquiry please ensure you post on this thread:


    We will await your response.