User name

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    emily_blake
    Asked on February 16, 2015 at 04:36 PM

    Is there a way to change the user name?

  • Profile Image
    jonathan
    Answered on February 16, 2015 at 05:37 PM

    We can do it for you. Only support members are capable of changing account usernames.

    Please provide at least 3x choickes you want to change to and we will check its availability.

    Do take note also that changing username will have effect on your live forms if you deployed them using custom URL Name

    user guide: -How-to-create-a-Custom-URL-of-a-form

    because custom URL named forms uses your account username on its URL. Changing to a different username will break the URL then.

     

    Thanks.

  • Profile Image
    emily_blake
    Answered on February 16, 2015 at 05:39 PM

    Please change it from emily_blake to one of the following:

    1. epi_bio_core

    2. epi_bio

    3. epi_core

    Thanks!

  • Profile Image
    jonathan
    Answered on February 16, 2015 at 05:58 PM

    The first choice was available, so I already changed your account username to epi_bio_core   

    You may need to relogin at http://www.jotform.com/login using the new username to check.

    Let us know if there are any issue.

    Thanks!

     

     

  • Profile Image
    jonathan
    Answered on February 16, 2015 at 06:13 PM

    You are quite welcome =)

    Contact us again anytime should you require our assistance.

    Thanks.