What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    User name

    Asked by emily_blake on February 16, 2015 at 04:36 PM

    Is there a way to change the user name?

    name User Name change username
  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2015 at 05:37 PM

    We can do it for you. Only support members are capable of changing account usernames.

    Please provide at least 3x choickes you want to change to and we will check its availability.

    Do take note also that changing username will have effect on your live forms if you deployed them using custom URL Name

    user guide: -How-to-create-a-Custom-URL-of-a-form

    because custom URL named forms uses your account username on its URL. Changing to a different username will break the URL then.

     

    Thanks.

  • Profile Image

    Answered by emily_blake on February 16, 2015 at 05:39 PM

    Please change it from emily_blake to one of the following:

    1. epi_bio_core

    2. epi_bio

    3. epi_core

    Thanks!

  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2015 at 05:58 PM

    The first choice was available, so I already changed your account username to epi_bio_core   

    You may need to relogin at http://www.jotform.com/login using the new username to check.

    Let us know if there are any issue.

    Thanks!

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2015 at 06:13 PM

    You are quite welcome =)

    Contact us again anytime should you require our assistance.

    Thanks.