What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not receiving email from form

    Asked by Vlad  on February 16, 2015 at 04:47 PM

    When I hit 'E-Mail Bill' button I no longer get emails. Is there an issue?

     

    Thank you

     

    Page URL:
    http://victorenvelope.com/damagedroll.html

    not receiving email email receiving Emails bill thank
  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2015 at 05:55 PM

    Please try adding first a new Notifier on your jotform http://www.jotformpro.com/form/40203619362952 using the Add New Email button

     

    user guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Then test submit your form again and check if the email arrives on the assigned Recipient E-mail address on the form.

    Please inform us if issue remains.

    Thanks.