What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does my form not clear all entered information even after I cleared my browser's cache?

    Asked by edoc97402 on February 16, 2015 at 04:50 PM

    Another question. My forms do not seem to clear all the info even after I clear the cache. I tried them on new browsers with the same results. Is there a code that will auto refresh after submission?

    form autofill auto fill option
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    JotForm Support

    Answered by Mike on February 16, 2015 at 05:57 PM

    Thank you for contacting us.

    This is happening due to enabled Auto Fill option on your form. Please see the following guide to find out how to Enable/Disable that feature:

    Auto Fill Feature

    If you need any further assistance, please let us know. We will be happy to help.

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    Answered by edoc97402 on February 16, 2015 at 08:37 PM

    That solved the problem. Thank you!

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    JotForm Support

    Answered by ashwin_d on February 17, 2015 at 02:46 AM

    Hello edoc97402,

    On behalf of my colleague, you are welcome.

    I am glad to know that your problem is solved.

    Do get back to us if you have any questions.

    Thank you!