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    why was my free account disabled I did not reach 100 submissions

    Asked by mavs on February 16, 2015 at 06:32 PM

    Hello this is randall from martinavservices can you tell me why my free account disabled I did not reach 100 submissions

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    JotForm Support Manager

    Answered by Jeanette on February 16, 2015 at 09:16 PM

    The reason why that happened is that free accounts only have room to get 10 SSL submissions (HTTPS)

    You already had 11.If you embed the form using the non-secure method, then you have room up to 100.

    At any rate, I can see you have already upgraded the account.