What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How To Recover Password?

    Asked by Luiz  on February 17, 2015 at 09:16 AM

    Button recovery password not working

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    JotForm Support

    Answered by Charlie on February 17, 2015 at 10:25 AM


    Are you looking on how to reset your password? I see that your email is associated with an account with a username of tratta. If you would like to reset your password, you can do that by following the steps below.

    1. Click the log in button. Choose "Forgot Password".

    2. Enter the email address that you used to register the account, in this case it's the email l**z@t****a.com.br. I've removed some of the characters for the privacy of your email.

    3. You should then receive an email with link on how to reset your password.

    I hope this helps.

    Thank you.