What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not getting notification email when form is filled out

    Asked by derektrott on February 17, 2015 at 09:30 AM

    I dont seem to be getting email notification when forms are filled out

    Page URL:
    http://www.itsepic.co.uk/contact-us/

    email email notification
  • Profile Image
    JotForm Support

    Answered by Welvin on February 17, 2015 at 10:43 AM

    Hi,

    That is because your Sender Email in Notifier is empty. Leaving it as "Please Select" will cause this problem to your form:

    I've fixed it for your convenience. Using noreply@jotform.com from the dropdown options. Please review the following guide for more details:

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Let us know if you have any questions or if you need further assistance.

    Thank you!