Form in a Different Language is Disabled?

  • ahiil
    Asked on February 17, 2015 at 9:49 AM

    I can not open my form was made...

    Username: ahiil
  • Charlie
    Replied on February 17, 2015 at 11:01 AM

    Hi,

    Apologies for the inconvenience that this might have caused you.

    Your form was disabled because it was in a different language, but it is now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic,French and other similar languages, therefore most of the forms made in these languages are automatically suspended. You'll need to create the form in English by default then follow this guide on how to make it multi-lingual, after you make the translation you can then choose that language as the default one: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual 

    Do let us know if you need more assistance on this.

    Thank you