What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to login: Forgot credentials for JotForm

    Asked by Vlad  on February 17, 2015 at 11:06 AM

    I need to retrieve my login credentials to be able to make changes to my form in the website below. Also is there another way to make changes to existing forms without logging in?

    Page URL:
    http://victorenvelope.com/damagedroll.html

    JotForm retrieve logging existing forms logging in reset password reset instructions
  • Profile Image
    JotForm Support

    Answered by Jan on February 17, 2015 at 12:10 PM

    Hi there,

    Please use the "Forgot Password" feature so that you can reset your you password.

     ---  

    Thanks!

  • Profile Image
    JotForm Support

    Answered by Jan on February 17, 2015 at 12:12 PM

    Sorry, I forgot to answer your other question.

    Also is there another way to make changes to existing forms without logging in?

    No, it is not possible. If you like, you can just use another account then clone the form using the url.

    Thank you.