Draw on Image Widget: Images Not Displaying Completely

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    Asked on February 17, 2015 at 11:09 AM

    I've setup a form which allows users to draw on an image.  It works well for a short period of time, then the images do not render completely.  This is happening in multiple browsers.  Any help you can provide is appreciated.  Thank you.

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    Answered on February 17, 2015 at 12:20 PM

    Hello slcfire,

    I did check your form and I am able to replicate the issue. There seems to be glitch with "Draw on image" widget where the image is not being displayed correctly. 

    I am reporting it to our back end team. We will get back to you as soon as this issue is fixed.

    Thank you!

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    Answered on July 02, 2015 at 03:32 AM


    The bug has been fixed - the image will load properly and fully without being cut-off. 

    Thank you for your patience. 

    Please let us know how we can assist further.