What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I getting a notification that says "This form not found?"

    Asked by Casey Dionne  on February 17, 2015 at 01:57 PM

    I created a form using Jotform, but when I went to view I click on the link and it said this "Form not found This form is disabled." Can I please have someone help me and resolve this problem.



  • Profile Image
    JotForm Support

    Answered by Mike on February 17, 2015 at 03:42 PM

    Thank you for contacting us.

    The form with ID 50475693090156 does not exist.


    It looks like that your account was suspended due to suspicious 'New Supplier Form' form due to suspicious username and password fields. We do not support login forms, so that mentioned forms might be suspended by our phishing protection.

    Please either remove the form with the username/password fields, or provide us with the following information:

    - Describe the purpose of your forms.
    - Explain why do you use the username / password fields.
    - Provide the URL of your web site where you use these forms.

    So we will consider whitelisting the form(s).