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    Form thank you page is being redirected to an empty white page

    Asked by vocallessons on February 17, 2015 at 02:22 PM

    please tell me why my forn is going to this blank page after submission " http://submit.jotform.us/submit/31415546752151/ " and not the page that i specified

    Page URL:
    http://www.jacksonvillevocallessons.com/booking.html

    Screenshot
    thank you page Thank you redirect
  • Profile Image

    Answered by Ben on February 17, 2015 at 04:01 PM

    I took a look at your jotform and everything is OK with with the redirect setup, the issue was however with the Text element that was added HTML code in it too make the field look like a textarea field, but in the same time breaking off the jotform.

    Browsers tried to recreate the jotform and it appeared as not broken, but once submit button was clicked bad data was sent.

    Please try and clone this jotform: http://form.jotformpro.com/form/50476153398967

    I have removed the issue in it so it should work properly.

    You can clone it to your account following these steps: How to Clone an Existing Form from a URL