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    Infusionsoft Integration How to map custom field

    Asked by miggy1582 on February 17, 2015 at 03:25 PM

    I have integrated my infusionsoft app to jotform, but when i try to match fields, there are missing custom fields not being shown from infusionsoft.  

     

    Are there settings that I am not aware of to show all custom fields?

    Page URL:
    http://form.jotform.us/form/43561259338157?

    infusionsoft JotForm app settings integrated infusionsoft custom infusionsoft field
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    JotForm Support

    Answered by jonathan on February 17, 2015 at 05:11 PM

    Please try refreshing the integration also by removing and re-integrating back. See if it makes the needed fields in mapping appear on both JotForm and Infusionsoft.

    If still did not work, I suggest checking this articles then from Infusionsoft regarding custom fields mapping

    1. http://ug.infusionsoft.com/article/AA-00224/0/Create-custom-fields.html

    2. http://ug.infusionsoft.com/article/AA-00233/0/Choosing-custom-field-types.html

    Hope this help. Please let us know if still not able to make it work.

    Thanks.