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miggy1582Asked on February 17, 2015 at 3:25 PM
I have integrated my infusionsoft app to jotform, but when i try to match fields, there are missing custom fields not being shown from infusionsoft.
Are there settings that I am not aware of to show all custom fields?
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jonathanReplied on February 17, 2015 at 5:11 PM
Please try refreshing the integration also by removing and re-integrating back. See if it makes the needed fields in mapping appear on both JotForm and Infusionsoft.
If still did not work, I suggest checking this articles then from Infusionsoft regarding custom fields mapping
1. http://ug.infusionsoft.com/article/AA-00224/0/Create-custom-fields.html
2. http://ug.infusionsoft.com/article/AA-00233/0/Choosing-custom-field-types.html
Hope this help. Please let us know if still not able to make it work.
Thanks.