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    Unable to edit form in editor.

    Asked by druidhillspreschool on February 17, 2015 at 09:24 PM

    I can't scroll, I can't edit. Every time I click to edit the text within a panel a translucent window pops up and then sometimes shows the text other times it's blank and I can't scroll within it to select text.. It's a mess, almost unusable.

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    JotForm Support

    Answered by ashwin_d on February 17, 2015 at 11:03 PM

    Hello druidhillspreschool,

    I'm sorry for the trouble caused to you.

    Which browser you are having this issue with. I believe it must be browser related issue. Have you tried clearing your browser cache already? I would suggest you to clear your browser cache and then try to edit your form. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!