What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    So many problems with "guest forms" and people not finding their hard work!!!!

    Asked by Bangbotanicals on February 17, 2015 at 10:36 PM

    Ive been reading through countless feedback of people signing in but then building their form in a "guest account" and then not finding their form.  Well, I'm def there !!!   Why would you let this continuously happen !!!  If a person signs up their account should not be considered a guest account they cannot get into after their first try !!!!

    My client is freaking, I'm super unimpressed, and it's obvious this is an ongoing problem!!!

    How can I get into my bang botanicals form so i can continue !!   holy shit thats maddening !!!!

    dave

    Page URL:
    https://secure.jotform.ca/form/50475926327259

    guest forms and problem guest account then
  • Profile Image

    Answered by Shadae on February 18, 2015 at 04:27 AM

    Hi Dave,

    I do apologize for any issue you have experienced with accessing your form.

    I am seeing where you opened a thread regarding not being able to locate your form here: http://www.jotform.com/answers/517978-JESUS-how-do-I-find-the-form-I-was-working-on- 

    We do ask that you only create one thread per inquiry. I am seeing that your issue was addressed on that thread. Please feel to follow up the issue on that thread.

    Thank you.