What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is that Monthly payment or yearly payment?

    Asked by ramki558 on February 18, 2015 at 01:07 AM

    How many users can access when we upgrade to any one of the payment option?

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    JotForm Support

    Answered by ashwin_d on February 18, 2015 at 09:51 AM

    Hello ramki558,

    The prices displayed in our pricing page is for monthly payment but it is possible to make yearly subscription payment as well. Please be noted that you can enjoy discounts on yearly and bi-yearly subscription payments. Please check the following screenshot on how to upgrade to yearly / bi-yearly subscription:


    Do let us know which payment plan you want to subscribe to and we send you the direct upgrade URL.

    How many users can access when we upgrade to any one of the payment option?

    You may like to check our pricing page for information on available plans and its submission limits. Please be noted that any number of users can use your form but all forms put together can only receive submissions based on the submission limit:

    1. Premium account can receive up to 1,000 form submissions per month.

    2. Economy account can receive up to 10,000 form submissions per month.

    3. Professional account can receive up to 100,000 form submissions per month.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!