Is it possible to edit a form submission directly from text message (sms) or email?

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    Asked on February 18, 2015 at 05:52 AM
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    Answered on February 18, 2015 at 10:55 AM

    If I have understood you correctly, you would like to send an sms to change the form submission?

    If not, can you please give us a bit more details about what you mean?

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    Answered on February 18, 2015 at 12:53 PM
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    Answered on February 18, 2015 at 12:56 PM

    Hi Ben,

    What I mean is: If I have a SMS notification set up, can I add a link on the notification that a person who receives the sms can touch on a smart phone that allows them to add extra detail to the previous form submission.

    Can this be done via email ie:

    A person fills out a form requesting access to part of a building.  The notification goes by sms to the person in charge of the area and a link in the text opens a form that they can accept or deny the request.

    Then on the report it shows the submission and at the end of the row has the Accept or Deny entry added by the person in charge of the area.

    Can this be done by sms or even email.

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    Answered on February 18, 2015 at 02:23 PM

    That would be a nice feature to have I believe, but it seems that it would require a lot of modifications to our system.

    Looking at the edit form option that we have, it requires over 90 characters to work:

    Now, if we try to set it up so that it would be pre-filled over a link (allowing us to have a link for allow and deny), we are able to set the option, but as soon as our server returns submitted data, this prepopulating is removed:

    Deny access:[1]=1

    Allow access:[0]=1

    As you can see, even if you refresh it, it will show the option as selected for a moment, but then would get overwritten.

    Now as this seems like an interesting idea, I will raise this to our developers as a feature request so that they can see if it would be possible to implement and as soon as they have any news on this or a possible workaround, they would update you over this thread.