Multiple File Upload Field does not work when Languages is enabled.

  • avifaunistische_kommission
    Asked on February 18, 2015 at 7:36 AM

    Hi there,

    I'm using a file upload in my form and need the user to enter a gps location (not the user's location, but a site chosen by the user). The only widget I found that can do so was "GPS Location".

    Unfortunately, when using the form I have to allow widgets.jotform.io to use my exact position (although this is not needed). By this, the file uploader doesn't work anymore. I tried it, and when I don't allow to use my position, the file uploader works.

    Does anyone have a solution for that? I didn't find an alternative location widget where the user can choose a position..

    This is the form: http://form.jotformeu.com/form/50477565450358

    Cheers, Markus

    Page URL: http://form.jotformeu.com/form/50477565450358
  • David JotForm Support Manager
    Replied on February 18, 2015 at 11:56 AM

    I just did a quick test on my end, and the upload field is working fine along with the GPS location widget:

    Multiple File Upload Field does not work when Languages is enabled Screenshot 20

    But it would now work in your form, even in the cloned version I have in my account, I will keep doing some further testing, I will get back to you as soon as possible.

  • David JotForm Support Manager
    Replied on February 18, 2015 at 12:24 PM

    After doing some further testing, I see the problem does not happen when the GPS Location widget is allowed, it happens when Languages is enabled:

    Multiple File Upload Field does not work when Languages is enabled Screenshot 40

    When you remove it:

    Multiple File Upload Field does not work when Languages is enabled Screenshot 51

    It works:

    Multiple File Upload Field does not work when Languages is enabled Screenshot 62

    I will report this to our second level, meanwhile, you can try disabling the Languages if you want to.

  • avifaunistische_kommission
    Replied on February 19, 2015 at 3:20 AM

    Thanks a lot! Yes, with languages disabled it works. But would be great to have languages working...

    Cheers, Markus

  • Charlie
    Replied on February 19, 2015 at 9:04 AM

    Hi Markus,

    I see that my colleague had already escalated this to our developers and I see that someone is already working on it for a fix. We will hear from them when there's any news.

    Apologies for the inconvenience and thank you for your understanding.

    Regards.

  • avifaunistische_kommission
    Replied on March 15, 2015 at 10:46 AM

    Hello,

    Are there any news in this issue?

    I try to use two languages in this form:

    http://www.jotformeu.com/avifaunistische_kommission/meldeformular

    but it disables the GPS Location widget.

    Generally, I don't need to localize people who are filling the form, I just need a way for the user to show a place on google maps. Does anyone know another widget that can do so?

    Cheers, Markus

  • jonathan
    Replied on March 15, 2015 at 4:55 PM

    Hi Markus,

    The original issue with ticket is still open and currently assigned to one of our developer already. Our developer will post update here once there is update on the status.

    I created a separate thread for your next question here http://www.jotform.com/answers/533491

    We will also attend to it as soon as possible.

    Thanks.