What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are sub-user accounts able to take advantage of the same number of monthly submissions, available space, etc.?

    Asked by lifeshop on February 18, 2015 at 11:08 AM

    Are sub-user accounts able to take advantage of the same number of submissions, available space, etc.?

    I upgraded to the premium account type and created two sub-users. I noticed that their space is limited to the 100MB and 100 monthly submissions. What's the point of sub-user accounts? I don't think I'm clear on that. 

    Thanks! -Des

    Submissions sub-user same sub
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    JotForm Support Manager

    Answered by Jeanette on February 18, 2015 at 12:31 PM

    Sub-users can take advantage of the premium subscription only if they manage the forms directly into your account, rather than creating them on their own accounts. Is this clearer? Do not hesitate to ask for more questions.