I've upgraded my account but my form has been disabled
LiamCAsked on February 18, 2015 at 01:33 PMWe got a notification that our forms exceeded the quota and would be disabled today at noon EST. We upgraded to the $9.95 plan last night to avoid interruption to our service. Unfortunately, the forms are disabled. Please advise.
raulAnswered on February 18, 2015 at 03:27 PMPlease accept our apologies for this inconvenience.
I've checked your account and fixed the issue.
Please log off from your current session and log back in, you should be able to see your account under the premium plan.If you require further assistance, please let us know.
Thanks.
