What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to customize the itemized e-mail you recieve when the form is submitted?

    Asked by Eddie  on February 18, 2015 at 01:51 PM

    Assuming a client fills out the form and submits it.

    I then receive an e-mail with everything they've selected, and ideally id like to just forward that email to the client, but it isn't "Branded" enough.

    Is there a way to add a Branding to the response email? Possibly a logo?


    thank you,


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    JotForm Support

    Answered by Mike on February 18, 2015 at 03:44 PM

    Thank you for contacting us.

    Yes, this is possible. You will need to add an Email Autoresponder to your form to notify your form users.

    The Autoresponder template can be changed in a Compose Email editor. You can use the rich text editor, or modify the HTML email source.

    Please feel free to contact us if you need any further assistance. We will be happy to help.