I am not receiving the submitted forms in my email account.

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    Asked on February 18, 2015 at 02:19 PM

    My email is set up as the primary for all submitted forms to be forwarded. I am not receiving the forms in my email and have to log in to retrieve them. This has happened before. What is the problem?

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    Answered on February 18, 2015 at 04:02 PM

    Can you please tell us which of your jotform was having this issue?

    I just checked your account/username TRIPRG  and the account email, but I did not find any issue with them.

    From what I can see, your forms last submission activity was since May 2014. I could not find submissions as of this year either.

    Provide us the URL of the form and we will check further.