What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Still skipping forms

    Asked by sandyt on February 18, 2015 at 02:54 PM

    Now it is also skipping forms in the teacher recommendations!  I have flagged forms in both the teacher recommendations and the student applications.

  • Profile Image
    JotForm Support

    Answered by Welvin on February 18, 2015 at 04:35 PM


    I think this thread is related to your first one which is about the Google Spreadsheet Integration. Is this correct?

    Link https://www.jotform.com/answers/517564-Some-submissions-were-ommited-to-be-sent-to-integrated-Google-Spreadsheet.


    If possible, reply to the same thread if the issue is the same to avoid some confusions and so we can help you properly. If you have any issues of finding your previous threads, just go to https://www.jotform.com/answers and click "My Questions" button:


    Now, with regards to the problem. When you say "skipping forms" meaning, they are not sync to your Google Spreadsheet sheet? The submissions appeared in the Form Submissions page, but not in your Google Sheet? Is this correct? Please confirm so we can submit this to our developers.

    But just to note, we do not recommend doing any modifications to the form and to the spreadsheet when the integration is still connected. If you do, that would break the integration, especially if you will modify the spreadsheet headers.

    Thank you!