My account got autosuspended because my forms have been found as phishing

  • Ben
    Asked on February 18, 2015 at 4:52 PM

    I am opening this for Legopuffe account since their account has been disabled due to fields on the jotform that are against our terms of use and in order to help them resolve the issue quickly.

    Ben

  • Ben
    Replied on February 18, 2015 at 5:04 PM

     is 1 form many? I have 3 forms and only one asks for a password?

    Please note that there are 4 jotforms that are breaking our terms of use:

    1. Clone of Legopuffle ID Signup Form
     My account got autosuspended because my forms have been found as phishing Image 1 Screenshot 50


    2. Legopuffle ID Signup Form

    My account got autosuspended because my forms have been found as phishing Image 2 Screenshot 61


    3. Professional Development Workshop Registration Form

    My account got autosuspended because my forms have been found as phishing Image 3 Screenshot 72


    4. Register for an Legopuffle Store Account

    My account got autosuspended because my forms have been found as phishing Image 4 Screenshot 83

    These fields are causing your account to be suspended because as mentioned in our terms of user it is not allowed to capture username and password - login credentials.

    As soon as you remove those or change the fields to not say password, it would work and have your account enabled as well.

    How exactly do I do that if I can't get into my forms?

    Are you having trouble logging in with your username and password? If so, do let us know.