What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account got autosuspended because my forms have been found as phishing

    Asked by Ben on February 18, 2015 at 04:52 PM

    I am opening this for Legopuffe account since their account has been disabled due to fields on the jotform that are against our terms of use and in order to help them resolve the issue quickly.


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    Answered by Ben on February 18, 2015 at 05:04 PM

     is 1 form many? I have 3 forms and only one asks for a password?

    Please note that there are 4 jotforms that are breaking our terms of use:

    1. Clone of Legopuffle ID Signup Form

    2. Legopuffle ID Signup Form

    3. Professional Development Workshop Registration Form

    4. Register for an Legopuffle Store Account

    These fields are causing your account to be suspended because as mentioned in our terms of user it is not allowed to capture username and password - login credentials.

    As soon as you remove those or change the fields to not say password, it would work and have your account enabled as well.

    How exactly do I do that if I can't get into my forms?

    Are you having trouble logging in with your username and password? If so, do let us know.