What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will downgrading from a paid to premium plan delete all my data from my old forms?

    Asked by rufuscoco on February 18, 2015 at 05:30 PM
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    JotForm Support Manager

    Answered by Jeanette on February 18, 2015 at 07:02 PM

    No, you won't lose your data, but if the account goes over the limits for Free accounts, then it will become inactive until the next month (first day) when the counters get reset.