What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form is blank to Android phone users and at least one Chrome user.Asked by bjljot on February 18, 2015 at 05:39 PM
I can see my form from home or work using any of: Firefox, IE, or Safari. I can also see my form correctly from iPad or iPhone. I've had two parties indicate they see a blank form (both are using Android lphones). I confirmed this by having a friend with an Android phone try to view my form. He got a blank screen too. One of the above parties tried to view using Chrome. Again... a blank where the form should be.
I'm using iWeb to publish and host on Dropbox and swear I didn't have a problem last year with more than 40 submissions, so at least one of them would likely have filled out on an Android device, I would think.
Is there something I could have them check to see if it is a settings thing?
The URL below will get you to my home page. Click on "2015 Pick Form" to view the form.
I have no issues viewing the form using my android devices. Here's a screenshot taken using MI Phone (no issues using the default browser), this is taken using Google Chrome:
You have embedded the form using SSL version which is the recommended method when using HTTPS environment (like Dropbox).
Maybe ask the user to reload the website?