- bjljotAsked on February 18, 2015 at 05:39 PM
I can see my form from home or work using any of: Firefox, IE, or Safari. I can also see my form correctly from iPad or iPhone. I've had two parties indicate they see a blank form (both are using Android lphones). I confirmed this by having a friend with an Android phone try to view my form. He got a blank screen too. One of the above parties tried to view using Chrome. Again... a blank where the form should be.
I'm using iWeb to publish and host on Dropbox and swear I didn't have a problem last year with more than 40 submissions, so at least one of them would likely have filled out on an Android device, I would think.
Is there something I could have them check to see if it is a settings thing?
The URL below will get you to my home page. Click on "2015 Pick Form" to view the form.Page URL:
- JotForm SupportWelvinAnswered on February 18, 2015 at 07:48 PM
I have no issues viewing the form using my android devices. Here's a screenshot taken using MI Phone (no issues using the default browser), this is taken using Google Chrome:
You have embedded the form using SSL version which is the recommended method when using HTTPS environment (like Dropbox).
Maybe ask the user to reload the website?