What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to cancel Jotform subscription for now. I'm sure I'll come back in the future

    Asked by Daisysmadhouse on February 18, 2015 at 05:39 PM


    I need to cancel the jotform subscription for now. Where do I do that? 

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    JotForm Support

    Answered by jonathan on February 18, 2015 at 07:32 PM

    I can see that the account subscription was already cancelled.

    It will auto downgrade to FREE on the date of its expiration which will be on Date: 2015-02-23 

    User is scheduled to downgrade.
    Date: 2015-02-23 
    Reason: CANCEL

    You will not be billed anymore and it will not auto renew. You can do upgrade again anytime.

    Let us know if you need further assistance.