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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot see the submissions.

    Asked by stellarsha on February 19, 2015 at 12:07 AM
    Submissions
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    JotForm Support

    Answered by ashwin_d on February 19, 2015 at 08:01 AM

    Hello stellarsha,

    I'm sorry for the trouble caused to you.

    I did check your account and did not find any issue with that. You should be able to view your form's submission without any problem.

    Are you getting any error message or you are not able to sign in to your account at all? I would suggest you to clear your browser cache and then try to sign in to your account again. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists. You may also like to share a screenshot of your form's submission page. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!