form taking over excessive time to load in page

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    whathouse
    Asked on February 19, 2015 at 04:19 AM

    http://www.whathouse.com/mortgages

     

    i have a form in this page. its taking between 10-30 seconds to load. i have tried this on a variety of browsers and wifi and still getting the same issue.

     

    is there a problem with your servers?

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    Welvin
    Answered on February 19, 2015 at 09:26 AM

    Hi,

    I have no issues viewing the form from my location. That's probably a temporary problem that can be resolved by clearing your forms cache, try it and please update us here.

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

    Thanks

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    Welvin
    Answered on February 19, 2015 at 01:23 PM

    I just received an update from our backend team that the issue is related to a short time temporary load problem and they have made a fixed to it. 

    Kindly check again the form and let us know if the problem persists.

    Thank you for reporting!